Frequently Asked Questions
1. What is Ledger.com/start?
Ledger.com/start is the official onboarding hub that links to Ledger Live Wallet downloads, setup guides and security resources for Ledger hardware users.
2. Is Ledger Live Wallet free to use?
Yes — Ledger Live Wallet software is free. Hardware devices (Nano S Plus, Nano X) are sold separately on official channels.
3. Can I use Ledger Live Wallet without a hardware device?
Ledger Live offers limited read-only features without a device, but signing transactions requires a Ledger hardware wallet for security.
4. How do I access DeFi from Ledger Live Wallet?
Open Ledger Live, go to the "Earn & Stake" or "Discover" sections, follow the prompts to connect to supported dApps; confirm all actions on your Ledger device.
5. Where do I get official downloads and support?
Use the links at the top of this page or visit Ledger.com/start and Ledger Support.
6. What should I do if I lose my device?
Restore your accounts using your recovery phrase on a new Ledger device or compatible wallet. Never share your recovery phrase.